• Welcome HIT!
• Licensing 2000 International Breaks All Records
• Quality Assurance Department Doubles
• Software Modification Procedures
• People On The Move
• About Jaguar News

HIT Entertainment has become Jaguar's first major European installation. After a thorough evaluation that included an on-site System Pilot and the creation of a 200 page Implementation Evaluation and Plan, HIT has elected to purchase a license to all current Jaguar modules and the upcoming next generation System 7 Universal Rights Management.

One of the FTSE Top 250 Listed Companies, HIT Entertainment PLC (www.hitentertainment.com) is one of the fastest growing children's animation studios and children's rights owning companies in the world. HIT's catalogue of characters include Bob the Builder, Kipper, Angelina Ballerina, Percy the Park Keeper and The Three Friends &...Jerry. HIT Entertainment is a fully integrated studio, that incorporates production, world-wide distribution, UK home entertainment, publishing, licensing and merchandising and HIT Wildlife, the company's natural history arm. HIT currently sells programming to over 120 countries.

We would like to welcome HIT to the Jaguar family! HIT is a dynamic young company whose tremendous success in British and American television is taking it the next level of size and sophistication as an organization. HIT's far sighted management team has called in Jaguar to provide the information systems underpinnings that will maintain precise control of their critical licensing sales, contract administration, servicing, revenue accounting and participations functions during this critical period. We particularly want to thank Shawn Taylor, Holly Stein, John Fenner and Henry Pollock for their early embrace and powerful commitment to seeking a "best of world" solution!

Licensing 2000 International Breaks All Records

From the 7 July Licensing 2000 International Press Release:

As consumer product merchandising trends for 2001 were unveiled at Licensing 2000 International, the Show registered the highest attendance figures, the most square feet, the largest group of exhibitors, the most extensive international representation and the most comprehensive seminar program in its 20 year history. As the global marketplace for leveraging brand equity in the $143 billion dollar worldwide licensing industry, the Show, held June 13-15 at New York City's Jacob K. Javits Convention Center, registered over 17,000 attendees, according to Show organizer, Advanstar Communications.

Just five years ago, this annual show covered 90,000 square feet of exhibit space at the New York Hilton, and this year it surpassed 330,000 square feet. The increase represents a more than 15 percent growth from 1999 - providing an impressive venue for 431 exhibitors representing over 4,000 properties, including Internet-based companies, entertainment, publishing, children's and sports properties, trademarks and brands, art and design and not-for-profit organizations. International presence was at its strongest in the Show's 20-year history with 57 exhibitors from outside the U.S., a more than 40 percent increase from the 35 at last year's Show. Attendees from 67 countries were registered, while non-U.S. Attendees represented 17.5 percent of the total attendance, "a very impressive percentage which is way above average for a U.S.-based trade fair, " stated Diane Stone, Group Show Director, Advanstar Communications.

We would like to add that LIMA Executive Vice President, Sandy Hatch, deserves special congratulations for putting together a record breaking Licensing University Conference Program that attracted 1,600 attendees.

Jaguar is pleased to be playing a key role in helping leaders in this dynamic field maximize their financial return on their precious properties. Congratulations to fellow exhibitors and clients Alliance Atlantis Communications, Cinar, Discovery Communications, HIT Entertainment, Nelvana and Sesame Workshop for leading this worldwide phenomenon. Amid all that activity, it is no surprise that Jaguar too, enjoyed our most productive show ever! Jaguar's demonstration schedule was booked solidly for all three days without even a break for lunch. Randy Johnson, Jaguar's president, was the backbone of the effort, with key assistance from Donald Rothenberg, senior vice president. The unprecedented demand for a close look at Jaguar's System 7 Universal Rights Management had our presentation team begging for mercy hours before closing time on Thursday afternoon!

Quality Assurance Department Doubles

Jaguar stalwarts Carol Guillebeaux, Director of Quality Assurance, and Elisabete Belt, QA Service Coordinator have received reinforcements as the first beta testing cycle for System 7 Universal Rights Management swings into high gear.Pui Ma and Melodie Grubbs have joined the team to help tackle the shear volume of work required to test every possible use scenario that a major new software system offers.Welcome aboard ladies.We wish you much success!

Watch the August issue of Jaguar News for a major System 7 announcement.

Modification Procedures

Process Flow for Modification Requests 

1. Request for modification received from client. Service Item (SI) entered in Service Item Tracking System with status of "Spec Quote Requested." 

2. Product Manager prepares a Pre-Spec Letter that includes cost to prepare a detailed specification document and the overall scope of the project (in hours). Letter is sent to client for review. SI: "Spec Quote Sent." 

3. When client approves modification project, internal emails notify Service and Accounting departments to proceed. SI: "Specs in Process." 

4. Product Manager interviews programmers, consultants, and client as needed to prepare specification document. 

5. Product Manager gives finished spec document to the Service Department who forwards it along with a cover letter to client. SI: "Specs Pending Approval." 

6. If the client responds that changes to the spec document are required, the requests are sent to Product Manager and steps 4 and 5 are repeated as necessary. 

7. Client approves spec document. Service Department sends a Development Letter to client outlining the time frame for development, testing and delivery of modifications. 

8. Client Services manager assigns a programmer to the project. Service Department gives programmer a copy of develop project spec. SI: "In Software Development." 

9. Quality Assurance Department (QA) uses Spec document to test modification in "Test" directory and report any problems to programmer. SI: "In QA for Testing." 

10. After QA release, programmer installs new software on client's system only in QA directory (not production directory). This delivery includes file structure changes and populating new fields with defaults. Service Department is notified. 

11. Service Department sends 'Delivery' letter to client indicating delivery of requested modifications in the QA directory and announcement of the start of a 30 day beta testing cycle by client. This letter also includes an acceptance signature line for client to sign and mail when satisfied. SI: "Modification Delivered." 

12. Client reports on beta testing results. If problems are found communication begins between client, programmer, and/or QA department until issues are resolved. Each delivered correction of a reported bug starts the 30 day beta test period over. 

13. Client accepts modifications by written or non-communication after expiration of 30 day beta test period. Programmer removes "HOLD" which allows inclusion of modification in next Software Release Update. SI: "30 Day Warranty Expired." 

Process is complete. New incoming service calls handled as standard Service Items.

People On The Move

Tony Lubeley has joined The Post Group as Director of Information Services/Telecommunications. Tony joined The Post Group after successfully completing the MGM/PolyGram data conversion project in cooperation with WH Clune, Inc. Previously, Tony spent 10 years at Epic Productions as Director of IS.

About Jaguar News

Jaguar News is published by

Jaguar Consulting Inc. 
Pasadena, California 
Lincoln Center, New York

For additional information: Visit http://www.jaguartc.com

Or contact Sylvia Rodriguez 626/796-1955 x204 srodriguez@jaguartc.com